Help in the Moment

Collision Assistance from FordPass®
Whether you prefer talking to a trained advisor or following the simple step-by-step guide, Ford Collision Assistance in the FordPass App* is right there to help you move forward after an accident.
Get Collision Assistance Details

*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Ford-Certified Collision Network (FCCN)

FCCN repair centers have the specialized training and tools necessary to return your Ford to its pre-collision condition. Our expert technicians understand the importance of using Original Ford Parts that meet the highest standards for fit and function. Beyond helping ensure optimal vehicle performance, having access to the right training, tools and parts means enhanced safety for you and your family.

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Not All Collision Parts Are Created Equal

Original Ford Parts are the safe choice for collision repairs because these replacement parts are just like the ones your vehicle came with. Aftermarket, salvage and counterfeit alternatives are not the same.

car windshields are considered collision parts

WINDSHIELD SAFETY SYSTEMS - Your OEM windshield is designed to integrate with camera systems that inform everything from lane departure warnings to autonomous braking to rain sensors. A windshield with differences in shape, thickness or other specifications can affect camera calibrations and impact safety.

ACOUSTIC GLASS - SoundScreen® acoustic glass significantly softens noise coming from the engine, tires and wind while driving – helping to improve the overall cabin experience. Aftermarket windshields lack the same high-level noise deafening layer of ply that you’ll find with an OEM windshield.

STRUCTURAL INTEGRITY - When an air bag is activated in a crash, an OEM windshield is designed to remain in the frame to help maintain your vehicle’s structural integrity. If the angle and specifications are not the same as the original windshield, there can be a greater risk of the windshield detaching – reducing air bag effectiveness.

Why choose OEM glass? Watch our video to learn more.

shiny ford wheel show Original Ford Parts are the safest choice for your vehicle after an accident

TESTING - Every new part goes through rigorous testing to meet the highest governmental safety standards before being placed in a Ford Motor Company vehicle. These parts are tested independently, and also tested to work with the vehicle as a system, something that the aftermarket neither does nor has the means to do.

WHEEL RIMS - Your wheels bear the weight of your vehicle, so if they are cracked or bent, any stress from driving can damage them even more.

“Fixing” wheel rims may leave the metal weakened, which can cause further damage to the wheel or tire, and can even lead to an accident.

sheet metal isn't just sheet metal, even on a car door

SHEET METAL - Damage to sheet metal is more than just cosmetic. Sheet metal protects the highly advanced parts and systems in your doors, roof, bumpers and more.

Make sure a reputable Collision Center inspects sheet metal damage to make sure it’s nothing more than a dent that can be bumped out.

HIGH-STRENGTH, MILITARY-GRADE ALUMINUM - Newer model vehicles use high-strength sheet metals, such as military-grade aluminum. Aftermarket suppliers aren’t equipped like Ford to replicate this metal.

High-strength, military-grade aluminum manufactured by Ford should not be repaired by just anyone. Find an aluminum-capable Ford or independent collision center here.

Why Ford Collision Parts are the choice option


The Right Insurance Policy Matters

You have the right to choose the repair center and the parts that will keep your Ford a Ford. To be safe, make a point of requesting an Original Equipment (OE) coverage on your auto insurance policy. If you’re ever in an accident, you can then let your insurance agent know you want OE parts to be used for any repairs.

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  • When It's ° and Overcast

    (with a chance of collisions)

    Headlights help make for safe driving, even during the day

    Get Tips

  • When It's ° and Sunny

    (with a chance of collisions)

    Make sure your windshield is clean inside and out

    Get Tips

  • When It's ° and Rainy

    (with a chance of collisions)

    Slow down and leave room for stopping

    Get Tips

  • When It's ° and Foggy

    (with a chance of collisions)

    Give yourself plenty of time to react when it’s hard to see

    Get Tips

  • When It's ° and Icy

    (with a chance of collisions)

    Don’t drive if you don’t have to

    Get Tips

  • When It's ° and Snowy

    (with a chance of collisions)

    Take your time and leave room for stopping

    Get Tips

  • When It's ° and Nighttime

    (with a chance of collisions)

    Check your head and taillamps to make sure they are all working

    Get Tips

What’s Going on in the World of Collision

From helpful tips to useful news, see the latest topics that are trending.

Ford Collision

Vehicle Glass - More Important Than You Might Think

Your glass is an unsung hero of your vehicle. See how Ford Original Equipment glass integrates into the whole structure of your vehicle to help with key safety systems.

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Ford Collision

It's Like Having a Time Machine

You can’t go back in time to prevent a collision. But you can use the Collision Assistance feature in the FordPass® App to help you return your vehicle to its pre-accident condition.

View Video

Ford Collision

COVID-19 and Collision Repair – What You Need to Know

Now more than ever, it’s important to go with a collision repair center you can trust. Here’s what can give you that much-needed peace of mind.

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Ford Collision

How to keep your vehicle clean

It's never been more important to keep your vehicle clean. Here are some Ford-Engineer-approved tips on how to safely deep clean your vehicle and help prevent the spread of COVID-19.

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Ford Collision

Taking extra care at the pump

The next time you go to refuel your vehicle, it’s smart to do it with COVID-19 precautions in mind. Here are some useful extra tips against germs while at the pump.

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Ford Collision

How to get your vehicle in shape for summer

What would summer be without road trips? With just a little preparation, you can help lower your chances of a breakdown or accident along the way.

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Ford Collision

Five tips to avoid springtime pothole blues

Springtime is pothole season. Here are a few ways to limit the stress of pothole damage and ideally avoid them altogether.

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Ford Collision

Top 10 things to know after an accident

Nobody plans to be in an auto accident. One thing, however, is certain – what you do in the immediate aftermath of a collision is crucial.

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Ford Collision

Where to go after an auto accident

You have the right to choose where you take your vehicle after an accident, and here’s what you want to look for.

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Ford Collision

Why insisting on OEM parts matters so much

Everyone should know why choosing OEM parts over alternative parts after a collision is the right choice for today’s vehicles.

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Ford Collision

One key benefit to look for in your auto policy

You want to request OEM parts from your insurance company after a collision – and the first step is knowing your rights.

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Ford Collision

Potholes: The dark side of springtime

Springtime is pothole season. Here are a few ways to limit the stress of pothole damage and ideally avoid them altogether.

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Popular Mechanics

“The Physics of Why Modern Cars Are so Much Safer, Explained in 146 Seconds”

Vehicles have evolved exponentially over the years. See how these advancements help protect drivers and their passengers. Click the link to follow: The Physics of Why Modern Cars Are So Much Safer, Explained in 146 Seconds.

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Fox News

“Video Highlights Potential Danger of Replica Wheels”

As an auto enthusiast, it’s easy to be tempted by deals for ...

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Consumer Reports

“Aftermarket Car Replacement Parts”

See how an aftermarket part compares to an OEM in this video.

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Click on Detroit

“Counterfeit Auto Parts Are a Threat to Auto Safety”

Counterfeit parts are making their way into repair shops. Learn how ...

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The Right Parts

Get the parts made by the same people who built your Ford.

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The Right Policy

Check to make sure your insurance policy covers new OEM collision parts.

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The Right Repairs

Learn what to ask and what to look for when you get repairs.

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